FAQs


What is your cancellation policy?

You can cancel your account at any time. Please let us know if you are experiencing issues and we will do our best to help you.

Can you change your order?

You can change your order by logging into your account.

Do I receive a handle every month?

You only receive one free handle on the first month. Some customers share their orders with family members or friends. If you would like to purchase additional handles please click on the link below.

https://www.smoothrepublic.com.au/products/handle

Can I just buy Razor Heads?

If you already have a handle you can buy heads without a subscription using the link below.

https://www.smoothrepublic.com.au/products/2-razor-heads

Do you ship outside Australia?

We are looking to launch across the globe, but we only ship to Australia at the moment.

What is the delivery time?

The product should be with you between 3 to 5 business days

Are the products Vegan-Friendly?

None of our products have been tested on animals!

Our Hair Removal Cream and Razors do not contain any animal products.

The Wax Strips contains beeswax (Cera Alba).

How Do I Manage My Account?

1. Click on the Customer Icon at the top right-hand corner

2. Log in to your account.

When you joined you will have received an account setup email. If you can't find it, check your junk emails. If you can't find it please email us at info@smoothrepublic.com.au.

3. Click - "manage subscription"

 

4. Click - "Manage"